In today’s competitive business landscape, establishing a strong and professional image is crucial for success. One effective way to achieve this is by utilising 1300 or1800 numbers. These numbers not only enhance your business’s credibility but also offer numerous benefits in terms of customer convenience and accessibility. In this blog post, we will explore the differences between 1300 and 1800 numbers and delve into the reasons why a 1300 number may be the ideal choice for your business.
1. Should I get a 1300 or 1800 number?
When deciding between a 1300 or 1800 number, it’s essential to consider your business’s unique requirements and goals. Both options come with advantages, but a 1300 number offers distinct benefits for many businesses. Let’s explore why.
2. What is the difference between a 1800 and 1300 number?
While both 1800 and 1300 numbers are inbound call services, they differ in how the cost is shared between the caller and the business receiving the call.
– 1800 numbers: With an 1800 number, the business bears the entire cost of incoming calls, allowing customers to contact you for free. This makes it an excellent choice if you want to offer a toll-free option to your customers, promoting accessibility and encouraging more calls.
– 1300 numbers: Unlike 1800 numbers, 1300 numbers involve shared costs between the caller and the business. Callers pay a local rate based on their location, while the business also contributes to the call expenses. This sharing of costs can create a fair and reasonable arrangement, making it an attractive option for businesses that want to strike a balance between customer accessibility and cost management.
3. What is the point of a 1300 number?
Having a 1300 number brings several advantages to your business, contributing to its overall success and professional image:
a) Perception of a well-established business: By having a 1300 number, customers perceive your business as more established and reputable. The presence of a national business number suggests credibility and reliability, giving customers confidence in your brand.
b) Service to customers in rural areas: If your business caters to customers in countryside or remote areas, a 1300 number allows them to reach you easily without incurring high long-distance charges. It demonstrates your commitment to serving customers regardless of their location.
c) Centralised point of contact: For businesses with multiple office locations, a 1300 number serves as a single point of contact. Customers can dial one number to reach any of your offices, streamlining communication and simplifying the customer experience.
d) Convenient advertising: Promoting a single contact number is more straight forward and memorable for customers. By featuring a 1300 number in your advertising campaigns, you can create consistency and ease of access, encouraging potential customers to reach out.
e) Cost-effective for customers: While callers pay a local rate, the shared cost of a1300 number ensures that customers can reach your business without worrying about exorbitant charges. This customer-centric approach fosters positive experiences and encourages repeat business.
FibreMax: Your Reliable 1300 Number Provider
When considering a 1300 number service, look no further than FibreMax. FibreMax offers an inbound 1300 and 1800 number service, ensuring that your business benefits from this valuable communication tool. Here are some key features of FibreMax’s service:
– Easy setup: FibreMax provides a seamless setup process, allowing you to get your1300 number up and running quickly.
– Number options: You have the flexibility to bring over your existing 1300 or 1800number to FibreMax or choose from their premium numbers. Additionally, FibreMax offers a service to acquire a number on your behalf from the Australian Numbering System, providing you with a wide range of choices.
– Cost-effective plans: FibreMax offers affordable monthly plans that include 60minutes of incoming calls at no additional cost. Beyond this cap, you’ll only pay a competitive per-minute fee.
In conclusion, opting for a 1300 number for your business brings numerous benefits, such as a professional image, accessibility, and cost-sharing with customers. FibreMax’s inbound 1300 number service offers a reliable and affordable solution, ensuring that your business enjoys the advantages of this communication tool. Visit www.FibreMax.com.au to learn more about their services and contact them to discuss your specific requirements.
Enhance your business’s image, expand your reach, and provide excellent customer service by choosing a 1300 number through FibreMax. Experience the difference it can make for your business today!